Frequently Asked Questions

1. How long does shipping take?
Orders are usually processed and shipped within 1–2 business days, depending on stock and order size.

2. Do you offer tailgate delivery?
Yes. Please inform us in advance if tailgate service is required.

3. Can drivers refuse delivery?
Yes. Drivers may refuse service if the environment is unsafe for unloading.

4. What is your return policy?
Returns are accepted within 14 days of purchase with the original packaging and receipt.

5. Can I exchange a product?
Yes, exchanges are allowed within 30 days of purchase with the original packaging and receipt.

6. Are any products non-returnable?
Yes. Due to health and safety regulations, all Food Service, Grocery, and Chemical products are non-returnable and non-exchangeable.